About us
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Our Story
Lucie & Chloe Toronto was born from a dream — a dream that belonged to our parents long before it ever belonged to us.
Twenty-five years ago, our mother and father stood in front of a small brick storefront on a quiet Toronto street, holding each other's hands and a pair of scissors, ready to cut the ribbon that would change our family's life forever. They had saved for years, sacrificed quietly, and believed deeply — in quality, in people, and in the idea that clothing could be more than fabric. That it could be feeling.
They built this store with their own hands, their own heart, and an unshakeable conviction that every person who walked through that door deserved to feel seen, valued, and beautifully dressed. They chose every piece with intention. They greeted every customer by name. They stayed late, arrived early, and never once lost their love for what they were doing.
We grew up inside these walls. We folded sweaters before we could reach the shelves. We watched our parents laugh with customers, counsel them through seasons of their lives, and send them home with something that made them feel a little more like themselves. This store was never just a business to us. It was our home.
When the time came for us to carry this dream forward, we didn't hesitate. How could we? We had seen what it meant to build something with love — and we were determined to honour that. We kept the warmth. We kept the care. We kept the belief that every single person who shops with us deserves an experience that goes beyond a transaction.
Today, Lucie & Chloe Toronto is celebrating 25 years — and our parents, now older and a little slower, still light up every time they walk through that door. Their pride is quiet but immense. And it drives us every single day.
We are not just a clothing store. We are a family legacy, stitched together across generations, built on trust, love, and the simple joy of helping people look and feel their very best.
Why Shop With Us
- A 25-year legacy built on trust, care, and quality
- Carefully curated collections for men and women
- A warm, personal shopping experience — online and in-store
- Every piece chosen with the same love our parents put into this store from day one
- A family business that treats every customer like family
- Secure and simple online ordering
- Dedicated customer support with a human touch
- Clear shipping and return policies
- Anniversary campaign — limited pieces available at special prices
Contact & Support
📧 Email: support@luciechloetoronto.com🕘 Customer service hours: Monday – Friday: 10:00 AM – 7:00 PM Saturday: 10:00 AM – 4:00 PM ⏱ Average response time: within 24–48 business hours
Our support team is here to help with order status and tracking, shipping and delivery questions, returns and refunds, product information, and any general inquiries. To help us assist you as quickly as possible, please include your order number when reaching out.
During our 25th Anniversary Campaign, order volume may be higher than usual and response times may occasionally be slightly extended. We appreciate your patience and are committed to making your experience smooth, personal, and memorable — from the moment you browse to the moment your order arrives at your door.
Thank you for being part of our story. After 25 years, every customer still feels like a gift. ❤️
— Lucie & Chloe Toronto
Lucie & Chloe Toronto is an online fashion store operated by Logos Ecom LLC, which is responsible for the website operations, digital marketing, and advertising activities.